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My camera disappears when I switch tabs

If your camera feed disappears after switching tabs, the issue is usually related to extension limitations, recorder mode, or camera display settings. Try the fixes below to restore and stabilize the camera view.

Quick fixes #

  1. Update the extension
    Make sure you are using the latest version of the dadan extension. Newer releases include fixes for camera persistence when switching tabs.
  1. Switch to the browser recorder
    Record directly from the dadan browser recorder. It provides more stable webcam handling across tab changes.
  1. Check profile picture mode
    Confirm that Profile Picture Mode is not enabled. When active, it replaces the live camera feed with a static image.
  1. Verify the recorded page
    Ensure the active tab contains visible content. Dadan does not record empty or blank pages, which can cause the camera preview to disappear.

These steps help maintain a consistent camera feed while navigating between tabs during a recording.

Are you still facing issues? Reach out to our support team for further assistance. You can reach us at [email protected] or via our website chat.
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