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My recorder stops on its own

If your recording stops unexpectedly, it is usually caused by memory pressure, network interruptions, or background restrictions imposed by the browser. Use the fixes below to prevent the issue and recover your recording when possible.

Quick fixes #

  1. Close heavy applications
    Shut down memory-intensive apps and browser tabs. Browser may throttle or suspend recording when system memory is low.
  1. Switch to the browser recorder
    If you are using the extension, try recording directly from the dadan browser recorder for better stability during longer sessions.
  1. Disable your VPN
    VPN connections can interrupt the upload handshake, causing the recorder to stop unexpectedly.
  1. Update the extension
    Make sure you are using the latest version of the dadan extension to avoid known bugs or compatibility issues.
  1. Keep the recording tab open
    Do not close or background the recording or upload tab until the upload is fully complete.
  1. Recover the backup file
    If the recorder stops again, download the local backup file immediately to avoid losing your recording.

Following these steps significantly reduces unexpected recording interruptions and helps preserve your content when they occur.

Are you still facing issues? Reach out to our support team for further assistance. You can reach us at [email protected] or via our website chat.
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