If a video appears with a duration of 0 seconds and cannot be removed, it is usually caused by cached data or a corrupted local recording state. Follow the steps below to resolve the issue.
Quick fixes #
- Clear browser cache
Clear your browser’s cache and data, then reopen dadan.
- Perform a hard refresh
Reload the page using a hard refresh to force the latest state to load.
- Clear local recordings
Remove any stored local recordings and try recording again to reset the upload state.
- Contact dadan support
If the issue persists, contact dadan support with the affected video details so it can be resolved on the backend.
These steps usually fix corrupted video states and restore normal video management.
