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My trim function is not working

If trimming does not apply or fails to save, the issue is usually caused by cached data or a temporary processing error. Follow the steps below to resolve this issue.

Quick fixes #

  1. Clear browser cache:
    Clear cached files and data, then reopen dadan.
  1. Perform a hard refresh:
    Reload the page using a hard refresh to force the editor to load the latest state.
  1. Re-upload the video:
    Upload the video again and retry the trimming action.
Trim a Video

These steps typically restore standard trimming functionality.

Are you still facing issues? Reach out to our support team for further assistance. You can reach us at [email protected] or via our website chat.
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