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My trim function is not working

If trimming does not apply or fails to save, the issue is usually caused by cached data or a temporary processing error. Follow the steps below to resolve this issue.

Trim a Video

Quick fixes #

  1. Clear browser cache:
    Clear cached files and data, then reopen dadan.
  1. Perform a hard refresh:
    Reload the page using a hard refresh to force the editor to load the latest state.
  1. Re-upload the video:
    Upload the video again and retry the trimming action.

These steps typically restore standard trimming functionality.

Are you still facing issues? Reach out to our support team for further assistance. You can reach us at [email protected] or via our website chat.
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