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My transcript is generated in the wrong language

If the transcript appears in an incorrect language, it is usually due to automatic language detection or mixed-language audio. Use the steps below to correct it.

Quick fixes #

  1. Regenerate the transcript with the correct language
    Regenerate the transcript and manually select the correct spoken language before starting the process.
  1. Confirm language support
    Verify that the spoken language in the video is supported by dadan’s transcription engine.
  1. Contact support for mixed languages or dialects
    If the video includes mixed languages or closely related dialects (for example, Afrikaans/Dutch or Arabic/French), send the video to support for manual review and assistance.

These steps help ensure accurate language detection and correct transcript generation.

Are you still facing issues? Reach out to our support team for further assistance. You can reach us at [email protected] or via our website chat.
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